Service or Product?
Most companies can be organized into two camps: a service
company (i.e., insurance) and the sexier, product company (i.e.,
apple). If you're a product company, your task is much easier.
Listing your products, their benefits, price (if you can) and
return policy is a start. But to really learn what makes a great
products page, we recommend you read
10
High-Profit Redesign Priorities by Jakob Nielsen. If you're a
services company, we recommend this short article that gives
fantastic advice:
Pages to Include in Your Website by Elf Design.
Create More Opportunity
Be sure to catalogue products or offerings with complimentary
or similar items. If possible, provide "other buyers also purchased
this" recommendations. Awareness of your offerings is key to
increasing activity among visitors. Keep descriptions and headers
concise. Product pages can clutter up fast with images and lots of
text.
What About Pricing?
There's nothing more frustrating than finding something
you're interested and not seeing how much it costs. And while most
companies can provide a clear-cut price, many can't for various
reasons. So, what's the best thing to do? According to usability
guru Jakob Nielson, "B2B sites often have overly complex pricing
structures or can't show prices at all. To help prospects with
early research, list representative cases and their prices" (Jakob
Nielsen's Alertbox, April 10, 2006). The whole article can be found
below along with some other helpful tips:
Your Logo
Place Your Slogan
Your Products or
Services Page
Depending on what your company or organization
offers to the world, this area of your site will encourage the most
activity (beyond the homepage). Consider the following as you map
out this page: